- Do you need to be in our sessions?
- No. Your sessions stay yours. We measure their working meetings, and the coach meets them in the chat tool they already use.
- What do we need from the client to start?
- Recordings of a handful of their real internal meetings, and consent from everyone in them. Most teams already record. If they do not, we walk them through it.
- What if the numbers barely move?
- You see that before the client does, and you get to decide what to do with it. That has value on its own. A program that is not landing is worth knowing about in week three rather than at renewal, and the measurement usually points at which behavior did not transfer.
- Does this replace what we teach?
- No. You train the work. We train conversation skills — reflective listening, concise storytelling, empathic responses. The coach also carries your teaching, so after you leave they practice our skills and stay inside your lessons.
- Do we resell it, or do you bill our client?
- You set the price. We can bill you, or bill the client. You tell us which on the call.
- How long before we see anything?
- A baseline needs a few recorded meetings from the client team. The report follows shortly after those arrive. We will give you exact timing on the call rather than a number on a web page.