Change your conversation, change your life

Help your clients use what you've worked on together in the conversations that matter.

Rapport Score turns real conversations into specific feedback, focused lessons, and live practice so your clients can build the skills you’re working on together.

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Keep your coaching active between sessions

At the next coaching session, you want to know how your client handled the discussion you prepared for together. What happened when a colleague questioned the idea? Was the request clear? Conversation evidence gives you a place to begin, and focused practice gives your client work to do between appointments.

Rapport Score connects your work to those conversations. Your client gets feedback tied to actual moments, a clear skill to develop, and a way to practice before trying again. You get concrete material to bring into the next coaching conversation.

Build a service that keeps helping between appointments, with evidence you can use to discuss progress and decide what comes next.

Find the conversation moment worth working on

To help a client improve a conversation, return to the exchange that needs attention. Listen to the question, the answer, and what happened next. You can hear whether a concern was acknowledged and whether your client's response addressed it.

That makes the next coaching task easier to explain: allow an answer to finish, clarify a concern, or make a request directly.

Rapport Score analyzes recorded voice and video conversations, preserving timing and behavioral information that disappears when an exchange is reduced to cleaned-up text. Timestamped evidence takes you back to the relevant moment, and coaching feedback connects that moment to something your client can work on.

Capture the conversation

Upload a recording or use the meeting bot to capture a conversation. Calendar connections and meeting-link options make it easier to bring real work into the development process.

Examine the evidence

Review the seven Rapport Dimensions, return to timestamped moments, and see specific coaching opportunities. Suggested alternative wording helps make the feedback understandable and gives the next attempt a starting point.

Ask Coach what you want to understand

Ask questions about your conversations and receive answers grounded in the available evidence. Citations and links to relevant moments help you follow the answer back to the exchange.

Ask Coach connects an answer to the available conversation evidence.

Practice with Ask Alex

Use live voice roleplay to rehearse the skill. Your client can try an approach, receive feedback, and practice again before returning to a real conversation.

See what changes

Review subsequent conversations, follow trends against personal baselines, and use the evidence to choose the next development priority.

See How Rapport Score Works

Give your coaching practice room to grow

A full calendar makes every new appointment a decision about your own capacity. Structured work between sessions lets you offer additional support through conversation review, lessons, and practice your client can use independently.

Rapport Score gives clients a way to keep working between sessions. Use conversation evidence to focus your attention, lessons to support understanding, and roleplay to give clients a place to practice. Bring the next appointment back to an actual attempt and the question it raises.

Build that support into a defined coaching offer, with agreed practice and review points. Your client can see what happens between appointments and how each part relates to the skill you're developing together.

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Show what changes after the training

Your corporate client wants to know what happens when participants return to work. Are the skills being used? Where does the team still struggle? What support would make the next phase worthwhile?

Extend your engagement with practice, reinforcement, and remeasurement. Use the evidence to show what has changed in the conversations reviewed and explain where further development belongs.

For team engagements, the Team Dynamics Report brings communication patterns, rapport dimensions, and intervention priorities into a structured review. Reports are generated by the platform and delivered through an admin or consultant, giving you a way to build a deeper team engagement around the findings.

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Build skills through the Belt System

The Belt System connects feedback, lessons, and practice across six levels, from White Belt to Black Belt. Advancement requires performance across all seven Rapport Dimensions, completion of assigned learning and successful roleplay, and consistency across qualifying conversations.

Your client has a clear direction for the work between sessions. You have a shared framework for discussing the current focus, the practice involved, and the progress demonstrated.

If you’re working on your own communication, the same pathway gives you a place to start and a reason to keep going.

Explore the Belt System
  1. 1

    White: Presence & Foundation

    Begin with the foundations of how you participate in a conversation.

  2. 2

    Yellow: Reading the Room

    Develop your attention to the exchange and how you respond within it.

  3. 3

    Blue: Intentional Communication

    Make more deliberate choices about questions, explanations, and responses.

  4. 4

    Purple: High-Stakes & Hard Conversations

    Work on the skills needed when disagreement, pressure, or difficult subjects enter the discussion.

  5. 5

    Brown: Designing Conversations

    Bring greater purpose and structure to the conversations you lead.

  6. 6

    Black: Multiplying the Impact

    Extend the application of your communication skills into the way you lead and support others.

Show your clients where progress is happening

When a client asks what has changed, you want something specific to discuss. A concern handled more thoughtfully. A question followed through. A difficult moment that still needs practice.

Rapport Score gives you recorded conversation evidence, feedback, and progress information to support that discussion. The same recording produces identical measurement results, so your review starts from a consistent foundation.

Use your judgment to connect the findings to the client's goal. Show what has changed, agree on the next focus, and explain the work you recommend.

Explore the Measurement Approach

Start with a conversation that matters to you

Choose a recording, review the feedback, and find one skill worth working on. Then experience how targeted practice connects the analysis to the next conversation.

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