Your client agrees to work on speaking up in meetings. The Belt System helps turn that goal into a plan, with focused lessons, live roleplay, and progress measured in real conversations. Use the pathway to organize practice between sessions and discuss how the skill is developing.
If you're developing your own communication, follow the same pathway to identify your next skill, rehearse it, and review your progress.
Start with the skill you've agreed to work on. If your client tends to rush into an explanation, choose an exchange where that happened and discuss a response to practice. Decide what a useful attempt would look like and when you'll review it together.
Rapport Score connects measured communication skills with lessons and live voice roleplay. The Belt System organizes that work into a progression, so your client can see the current focus and understand what advancement requires. Use that structure alongside your coaching approach and connect the feedback to your client's goals.
Your belt reflects performance across all seven Rapport Dimensions: Responsiveness, Active Listening, Mirroring, Curiosity, Trust Building, Emotional Acknowledgment, and Engagement.
The progression considers each dimension. Use the results to choose where practice will help you meet the requirements for the next level.
White: Presence & Foundation
Begin with the foundations of how you participate in a conversation.
Yellow: Reading the Room
Develop your attention to the exchange and how you respond within it.
Blue: Intentional Communication
Make more deliberate choices about questions, explanations, and responses.
Purple: High-Stakes & Hard Conversations
Work on the skills needed when disagreement, pressure, or difficult subjects enter the discussion.
Brown: Designing Conversations
Bring greater purpose and structure to the conversations you lead.
Black: Multiplying the Impact
Extend the application of your communication skills into the way you lead and support others.
Suppose your client needs to discuss missed commitments with a colleague. You agree on a clear request: what needs to happen and by when. Ask Alex gives your client a live voice conversation in which to make that request, respond to the counterpart, and review the attempt.
A relevant lesson explains the skill, and feedback after roleplay helps identify what to adjust. Your client can return to practice before the real discussion. In your next session, you can explore what felt difficult and decide how to prepare for it.
Each of the seven dimensions must meet the next level's requirements across the relevant recent conversations. Use the dimension results to identify where practice is needed. Advancement depends on performance in each dimension individually.
Your client completes every assigned lesson, including watching the video and passing its associated roleplay. Where a belt includes several lessons, the required practice covers those lessons. This connects the learning to an attempt at using the skill.
Advancement also requires a qualifying sequence of completed conversations and a minimum amount of conversation activity since the previous promotion. The requirements increase through the pathway. Your client carries the practice into everyday work and builds consistency across real exchanges.
A belt gives you and your client a shared reference point. You can discuss the current level, the dimension that needs attention, the practice assigned, and what is appearing in subsequent conversations. Belts can also move down when the required performance is no longer sustained. Review what has changed and use the current requirements to choose where to focus. Your role as a coach remains central. You help the client understand what matters in context, choose where to focus, and apply the skill appropriately.
For a coach, the Belt System can support a package that includes regular sessions, structured practice, and periodic progress reviews. Your client has work to do between meetings, and each meeting can return to something specific.
For a training organization, the pathway gives reinforcement a structure. Participants can continue learning and practicing after the program, while later review brings attention to how the skills are being used.
If you’re developing your own communication, you can follow the same process. Start with your conversations, work on the skill in front of you, and use the next attempt to continue.
Your next conversation gives you an opportunity to practice something that matters. Rapport Score helps you identify the skill, rehearse it, and follow your progress through a structured pathway.
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