Help your clients make progress between coaching sessions
Give your clients a way to practice what you're working on together, with feedback from real conversations and evidence you can bring into the next session. Rapport Score helps you extend your coaching beyond the appointment and build a more complete service around your expertise.
Bring the work between sessions into your coaching
At the next appointment, you want to know how your client handled the conversation you prepared for together. A recording lets you examine the request, hear the response, and discuss what became difficult. Your client's account adds the context: what mattered, what felt uncomfortable, and what the outcome meant.
Rapport Score analyzes recorded exchanges and connects feedback to specific moments. Your client can review what happened, learn the relevant skill, and rehearse it through live voice roleplay. You can bring that work back into the next appointment, with a clearer focus and something concrete to discuss.
Prepare around the moments that matter
A client may tell you a conversation went badly without knowing where it began to go wrong. Timestamped coaching moments help you locate exchanges worth examining, and suggested alternative wording makes the feedback easier to understand. You can return to the source, hear the context, and use your judgment to decide what matters for the client's goal.
Ask Coach adds a way to explore the available conversation evidence through questions. Answers include citations and links to relevant moments, so you can follow the explanation back to the exchange. Use the review to select an example and prepare a question for the next session.
Help your client practice a specific skill
“Be more assertive” can leave a client with a lot to figure out. A clearer task might be to state a request, allow the other person to respond, and check what has been agreed. You can explain why that matters in the session, then give the client a way to rehearse the difficult part before trying it in real life.
Lessons support the learning, and Ask Alex provides live voice roleplay with feedback. Your client can try the response, hear what comes back, and adjust as the exchange develops. At your next appointment, you can discuss the attempt and examine how the skill appeared in a later conversation.
Build between-session support into your offer
A coaching package can include scheduled sessions, focused practice between appointments, and periodic reviews of relevant conversations. Rapport Score supports those activities, so your client can keep practicing independently and bring specific questions back to you. That creates room to expand the service around the time you spend together.
The Belt System adds a longer development pathway. Assigned lessons, successful roleplay, and consistent performance across all seven Rapport Dimensions contribute to advancement. You can use that structure alongside your coaching approach, connecting the platform's feedback to the situations and goals that matter to the client.
Define what you'll review and when you'll respond as part of the package. A clear scope lets you extend the service while keeping your own time focused. Your expertise remains central, with more of the practice taking place between appointments.
Show your client how the work is progressing
When a client asks what's changed, connect your answer to the reason for the engagement. You might return to a request the client can now make clearly, or compare how a concern was handled in two conversations. If a difficulty remains, show where it occurs and explain how the next phase of coaching will address it.
Rapport Score remeasures subsequent conversations and tracks trends against personal baselines. Use the results and recorded examples to discuss development, recognize progress, and explain the next useful phase of work. When you discuss continuing the engagement, explain which skill needs further work and why it matters to the client.
Questions about using Rapport Score in your practice
Does this fit alongside my coaching approach?
Yes. You decide how the evidence relates to the client's goals, which issue deserves attention, and how to guide the work. The platform supplies conversation analysis, learning, and practice tools that you can incorporate into your service.
What's the difference between Ask Coach and Ask Alex?
Ask Coach answers questions about your recorded conversations using the available evidence. Ask Alex is the live voice roleplay tool you use to rehearse a skill and receive feedback.
Do I need to review every recording?
You can define a review process that fits the engagement. For example, focus on selected moments or a particular kind of conversation, then return to them at an agreed point. Make those responsibilities clear when you scope the service.
How should I get started with clients?
Begin by experiencing the platform yourself, then book a demo to discuss an account arrangement that fits your client work. Use that experience to decide how you'll include analysis, practice, and review in your offer.
Try Rapport Score with one of your own conversations
Bring in a conversation you want to understand better. Review the feedback, explore a question with Ask Coach, and sample live practice with Ask Alex. You'll see how to connect a real exchange to useful work between sessions.